Description
Duration: 15 Days | Mode: Online/Offline | Language: Hindi & Basic English
Eligibility: 10th/12th pass or above | No prior experience required
💬 Course Overview:
This course prepares you for Domestic Call Center / BPO roles in Hindi-speaking customer support. You’ll get practical training, real call scenarios, and placement guidance to start your career quickly.
✅ What You’ll Learn:
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Basics of Customer Handling
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How Call Centers Work (Inbound & Outbound)
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Professional Speaking & Listening Skills
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Handling Angry/Confused Customers
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CRM & Ticketing System Introduction
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Daily Practice with Mock Calls & Scripts
🎯 What You’ll Get:
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🧑🏫 Live Training Sessions with Industry Experts
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📞 Mock Calls & Real-Time Practice
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🧾 Internship Certificate
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💼 Job Guarantee (Domestic BPOs / Customer Care Roles)
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💬 Interview Prep + Resume Support
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